Privacy Policy

The Crest Nicholson Group, including Crest Nicholson PLC, Crest Nicholson Operations Limited and their divisions and subsidiaries, are committed to safeguarding the privacy of the users who visit their websites.

Please read the following policy to understand how your information will be treated. This policy may vary from time to time so please check it regularly. Any significant changes to this policy will be clearly indicated on our home page.

The information we collect

You are not required to provide any personal information on the public areas of this website. However, you may choose to do so by completing the forms on the website and providing us with information about yourself, such as your name and address, so that we can respond to your requests for information.

How we use this information

We will only use the information you provide for the purpose indicated on the relevant form, i.e:

to respond to requests for brochures or to answer enquiries
to register your name and address on the site if you complete a registration form
We may also use this information to telephone, email or write to you about developments or other services which we think may be of interest to you. A check box has been provided and will need to be amended on the registration form should you not wish to receive such information.

Information may also be shared between companies within the Crest Nicholson Group and their selected business partners to enable us to respond to your enquires and requests more effectively and efficiently.

We will not, in any instance, sell your information.


Cookies are small pieces of information that are stored on your computer by the server maintaining and operating this website. They do not compromise your privacy or security as they store a randomly generated identifying tag on your computer.

The cookies we place on your computer’s hard drive are called ‘persistent cookies’. These persistent cookies store a unique ID but do not contain any information that personally identifies you, such as a name or address. These cookies remain on your hard disk until they expire after 12 months.

Most browsers are automatically set to accept cookies and you should be able to restrict or disable them if you wish by adjusting the settings on your browser. We do not use ‘spyware’, that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace your activities. To stop cookies being placed on your computer’s hard drive please refer to your specific Internet browser for instructions.

When you visit our websites our server will record your IP address together with the date, time and duration of your visit. An IP address is an assigned number, similar to a telephone number, which allows your computer to communicate over the Internet.

Your rights

You have a right to apply for a copy of the information we hold about you (for which we may charge an administration fee of £10).

If you require your record to be removed or amended please write to The Data Protection Officer, Crest Nicholson PLC, Crest House, Pyrcroft Road, Chertsey, Surrey, KT16 9GN. There is no charge for this.

Contact Information

The registered office address of Crest Nicholson PLC (registered in England under number 1040616) and Crest Nicholson Operations Limited (registered in England under number 1168311) is Crest House, Pyrcroft Road, Chertsey, Surrey, KT16 9GN.

Crest Nicholson South, Crest Nicholson Eastern, Crest Nicholson South West, Crest Nicholson Regeneration and Crest Strategic Projects are operating divisions of Crest Nicholson Operations Limited.

If you have any questions in relation to this policy, please contact our Data Protection Officer at the above address or email

Changes to this privacy notice

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 2nd March 2010.